Skip to main content
INGO Health Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  1. INGO Health
  2. FAQ

FAQ

INGO Smart Water Bottle

  • How do I tell which bottle is mine?
  • How can I get a notification that my Smart Water Bottle's battery is low?
  • How frequently do I need to sync with my Smart Water Bottle?
  • How do I know my INGO Smart Water Bottle's battery level?
  • How do I know that my INGO SMART Water Bottle is connected?

Health Trackers

  • How to enable HUAWEI Health Kit in the HUAWEI Health app
  • How to enable TruSleep for HUAWEI Health compatible trackers
  • I cannot link my health tracker with INGO. How can I fix this?
  • Why are the numbers on my tracker's health app different than the ones on INGO's dashboard?
  • How does INGO Health track and calculate my water intake?
  • How do I change INGO’s access permissions to my Health Data?
See all 11 articles

My Program

  • Why are my goals different from the rest of my friends?
  • Why did my goals change?
  • Why do I see less performance indicators on my Dashboard than the rest of my friends?
INGO Health